fbpx

Returns & Refund Policy

At Vista Shopping, we strive to provide a seamless shopping experience for our customers. Our return policy ensures that you are satisfied with your purchase. Please read the following terms carefully:

1. Eligibility for Returns:

•Returns are accepted within 30 days of delivery.

•Items must be unused, in original condition, and include all original packaging.

2. Non-Returnable Items:

•Certain items, such as intimate apparel, perishable goods, and custom-made products, are not eligible for return.

3. Return Process:

•To initiate a return, please get in touch with our customer support at [email protected] with your order number and reason for the return.

•We will provide instructions and the return address (depending on the product supplier).

4. Return Shipping Costs:

•Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

5. Refunds:

•Once the returned item is received and inspected, a refund will be processed within 7 business days. Refunds will be issued to the original payment method.

•Shipping fees are non-refundable.

6. Damaged or Defective Items:

•If your item arrives damaged or defective, please get in touch with us within 48 hours of delivery with photos of the issue. We will arrange for a replacement or refund.

Your satisfaction is our priority. If you have any questions about our return policy, feel free to contact us.

Shopping Cart